Account Manager - SMB - French Market

Location: Lyon, France; Workplace: On-site

Salary: €55,000–€62,000 per year

Company

hirify.global is a French fintech scale-up providing a treasury management platform with accounts payable and accounts receivable solutions for mid-market companies.

What you will do

• Manage the customer lifecycle after onboarding and organize regular executive business reviews.
• Build 6–12 month action plans with customers and coordinate delivery with internal teams.
• Own client relationships, qualify upsell opportunities, and hand them over to Expansion Managers.
• Anticipate and manage renewals, churn requests, and customer friction.
• Maintain accurate CRM data, report on performance, and improve prioritization and account management processes.
• Share best practices and provide high-quality handovers to collaborating teams.

Requirements

• Master’s-level degree from a top business school (Bac+5).
• Strong customer relationship and sales skills.
• Bilingual French at C2 level required.
• Ability to multitask and manage changing priorities under tight deadlines.
• Motivation to meet users frequently, handle calls, advise customers, and exceed goals.

Culture & Benefits

• Permanent full-time employment in a highly educational and empowering entrepreneurial environment.
• High autonomy and daily interaction with SME leaders and CEOs.
• Dynamic, passionate atmosphere with strong team spirit.
• Swile meal vouchers.
• 1,000 m² offices at Gare de Vaise in Lyon.

Hiring process

• The process takes approximately 14 days.
• Initial interview with Talent Acquisition, followed by a role-play or case study.
• Final interview with management and sometimes a C-level decision-maker.
• Applications are targeted for a response within 48 hours.