Robotics Maintenance & Field Service Technician II / III (Robotics)

Location: Watertown, MA; hybrid workplace with approximately 75% travel throughout the United States.

Company

hirify.global is an AI robotics company developing and deploying autonomous robotic systems in real-world facilities.

What you will do

• Deploy robotic systems at customer sites, including installation, commissioning, validation, and handoff.
• Perform preventive maintenance, repairs, upgrades, retrofits, and field modifications on autonomous robots.
• Troubleshoot mechanical, electrical, pneumatic, controls, and networking-related issues.
• Support customer ramp-up, operational readiness, uptime, reliability, and performance.
• Document failures, collect field data, and support root-cause investigations.
• Partner with Engineering on product reliability, serviceability, validation, maintenance procedures, and troubleshooting standards.

Requirements

• Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
• Strong mechanical aptitude and hands-on problem-solving skills.
• Ability to diagnose electrical, mechanical, pneumatic, and controls-related issues.
• Experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AGVs, AMRs, or similar systems.
• Ability to read electrical schematics, mechanical drawings, and technical documentation and use hand tools, power tools, multimeters, and diagnostic equipment.
• Valid driver's license and ability to travel extensively throughout the United States.

Nice to have

• Robotics, automation, field service, PLC troubleshooting, networking, Linux, or ROS experience.
• Startup or high-growth company experience and military technical background.
• Fabrication, machining, welding, or 3D printing experience.
• Associate's or Bachelor's degree in Engineering, Robotics, Mechatronics, Electronics, Industrial Technology, or a related field.

Culture & Benefits

• Work with cutting-edge robotics technology deployed in real-world operations.
• Collaborate directly with Engineering, Manufacturing, and Operations leadership.
• Gain experience across robotics, automation, software, mechanical systems, controls, and field operations.
• Most service trips are short-duration, and technicians are generally home most weekends.
• Opportunities to grow into senior technical, engineering, operations, or leadership roles.