Credit Controller (Cybersecurity)

Location: UK Office — Hybrid

Company

hirify.global provides cybersecurity and AI solutions that help managed service providers manage and secure Microsoft 365 and deliver AI services to SMB customers.

What you will do

• Manage the end-to-end accounts receivable process, including invoicing, cash allocation, account reconciliation, and debtor reporting.
• Reconcile payments across bank transfers, Stripe, GoCardless, direct debits, payment platforms, bank accounts, and finance systems.
• Own credit control and collections for a high-volume, lower-value SaaS customer base, including aged debt, escalations, and customer follow-ups.
• Resolve failed payments, billing queries, payment exceptions, and customer account issues while maintaining strong AR controls.
• Improve order-to-cash processes, finance systems, billing tools, payment platforms, reporting, and automation to reduce manual work.
• Report collection performance, cash risks, debtor days, payment trends, and improvement opportunities to leadership, while supporting month-end activities.

Requirements

• Strong experience in accounts receivable, credit control, billing operations, or order-to-cash roles in a high-volume customer or transaction environment.
• Proven ability to improve collections processes and reduce overdue debt.
• Experience with Stripe, GoCardless, direct debits, bank payments, payment reconciliation, cash allocation, and AR controls.
• Experience implementing process improvements and driving operational change.
• Strong analytical, communication, stakeholder-management, organisational, and problem-solving skills, with close attention to detail.
• Confidence using finance systems, reporting tools, and Excel, and working independently in a fast-paced scaling environment.

Nice to have

• Experience in SaaS, subscription, or recurring-revenue businesses.
• Exposure to finance transformation or billing automation projects.

Culture & Benefits

• Continuous learning, enablement, and opportunities to develop in a fast-growing environment.
• High-trust, autonomous working environment with meaningful ownership and impact.
• Transparent, honest, and collaborative culture that supports experimentation and improvement.
• Global team environment with regular support from experienced colleagues.
• Monthly team socials and employee recognition programmes.