Credit Controller

Location: Remote from Venezuela

Company

hirify.global is a digital-first brand accelerator platform that acquires, integrates, and scales consumer brands through e-commerce, retail operations, M&A, and proprietary technology.

What you will do

• Build the credit control function by designing workflows, follow-up cadence, escalation steps, and operating routines.
• Monitor accounts receivable, review aging, prioritize overdue balances, and plan customer follow-up.
• Coordinate with Sales, Customer Service, and Finance to resolve billing issues and customer disputes.
• Develop credit control policies covering payment terms, escalation criteria, credit decisions, and dispute ownership.
• Contact customers and internal stakeholders to request payment, resolve blockers, and document collection activity.
• Create AR reporting, communicate collection insights, identify root causes of delays, and improve processes.

Requirements

• 1–3 years of experience in Credit Control, Accounts Receivable, or Collections.
• Basic understanding of finance and accounting concepts related to accounts receivable and collections.
• Basic proficiency with Microsoft Excel, including filters, lookups, and pivot tables.
• Strong organization, time management, follow-up discipline, communication, and collaboration skills.
• Proactive and coachable approach, with the ability to build processes where policies do not yet exist.
• Professional, clear, and non-confrontational verbal and written communication.

Nice to have

• Experience with ERP and accounts receivable or collections tools such as NetSuite.
• Customer service experience involving dispute resolution and account follow-up.

Culture & Benefits

• Fully remote role supporting global operations.
• Opportunity to establish a new function and shape scalable collection processes.
• Cross-functional collaboration with Sales, Customer Service, and Finance.
• Work involving digital-first consumer brands, e-commerce, retail, and AI-enabled technology.