Key Account Manager, Education sector

Location: Remote in Canada, with periodic travel within Canada.

Salary: CAD 100,000–126,000 per year, plus performance-dependent bonus.

Company

hirify.global provides technology-led commercial payment solutions, foreign exchange, risk, and compliance services to more than 26,000 customers across 200 countries and territories.

What you will do

• Manage and grow a portfolio of Canadian universities, colleges, and other educational institutions.
• Build relationships with executive leaders and operational stakeholders across admissions, finance, student services, recruitment, and administration.
• Lead business reviews, strategic account planning, renewals, pricing discussions, and expansion opportunities.
• Drive customer retention, satisfaction, cross-sell, upsell, referrals, and share-of-wallet growth.
• Coordinate with Compliance, Customer Care, Product Implementation, Operations, Finance, Sales, Partner Managers, and external service providers.
• Monitor account health, utilization, customer satisfaction, forecasts, and performance metrics while resolving complex escalations.

Requirements

• Bachelor's degree in Business, Education, Marketing, a related field, or equivalent education and experience.
• 7+ years of experience in strategic account management, customer success, sales, business development, or relationship management.
• Experience managing complex customer relationships and driving revenue growth within existing accounts.
• Strong consultative selling, negotiation, problem-solving, stakeholder management, presentation, and communication skills.
• Ability to work independently in a remote environment and willingness to travel periodically within Canada.
• Experience with Canadian universities, colleges, educational institutions, or education-related organizations is strongly preferred.

Culture & Benefits

• Inclusive and diverse global organization with employees in more than 20 countries.
• Career growth and development opportunities.
• Corporate benefits, health coverage, retirement savings options, paid time off, and wellness resources.
• Competitive salary and performance-dependent bonus opportunity.
• Canadian work experience is not required.