8 часов назад
Strategic Account Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Strategic Account Manager (AI): Managing high-value customer relationships and driving revenue growth for an AI-first platform in the services industry with an accent on ROI analysis and executive communication. Focus on building data-driven business cases, coordinating cross-functional teams, and ensuring long-term customer success.
Location: San Francisco (On-site)
Company
is an AI revenue engine backed by Founders Fund and Greylock, helping essential service businesses in North America operate AI-first.
What you will do
- Own strategic accounts as the single point of contact from onboarding through renewal and expansion.
- Advocate for customer needs to influence product development and company strategy.
- Define and track ROI metrics, building dashboards to prove impact quarter over quarter.
- Lead executive conversations, including QBRs and escalations, to prevent churn.
- Identify new use-cases and partner with engineering and sales to expand product adoption.
- Coordinate cross-functional resources to deliver measurable value on aggressive timelines.
Requirements
- 3+ years of experience in essential service businesses such as home services, healthcare, or automotive.
- Background in PE, investment banking, consulting, or industry roles requiring financial modeling and KPI analysis.
- Proficiency in SQL and BI tools to translate data into executive-ready insights.
- Proven track record of managing high-stakes issues and aligning multiple stakeholders.
- Must be able to work on-site in San Francisco.
Culture & Benefits
- Work with a team of builders from top-tier institutions like MIT, Stanford, and Meta.
- Commitment to first-principles thinking, craftsmanship, and relentless execution.
- Opportunity to solve complex problems in the physical economy with immediate, tangible impact.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →