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8 часов назад

Strategic Account Manager (AI)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle/senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Strategic Account Manager (AI): Managing high-value customer relationships and driving revenue growth for an AI-first platform in the services industry with an accent on ROI analysis and executive communication. Focus on building data-driven business cases, coordinating cross-functional teams, and ensuring long-term customer success.

Location: San Francisco (On-site)

Company

hirify.global is an AI revenue engine backed by Founders Fund and Greylock, helping essential service businesses in North America operate AI-first.

What you will do

  • Own strategic accounts as the single point of contact from onboarding through renewal and expansion.
  • Advocate for customer needs to influence product development and company strategy.
  • Define and track ROI metrics, building dashboards to prove impact quarter over quarter.
  • Lead executive conversations, including QBRs and escalations, to prevent churn.
  • Identify new use-cases and partner with engineering and sales to expand product adoption.
  • Coordinate cross-functional resources to deliver measurable value on aggressive timelines.

Requirements

  • 3+ years of experience in essential service businesses such as home services, healthcare, or automotive.
  • Background in PE, investment banking, consulting, or industry roles requiring financial modeling and KPI analysis.
  • Proficiency in SQL and BI tools to translate data into executive-ready insights.
  • Proven track record of managing high-stakes issues and aligning multiple stakeholders.
  • Must be able to work on-site in San Francisco.

Culture & Benefits

  • Work with a team of builders from top-tier institutions like MIT, Stanford, and Meta.
  • Commitment to first-principles thinking, craftsmanship, and relentless execution.
  • Opportunity to solve complex problems in the physical economy with immediate, tangible impact.

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