9 часов назад
Engagement Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Engagement Manager (AI): Managing client relationships and coordinating delivery of AI workflow projects with an accent on customer-specific use cases, templates, demos, and cross-functional execution. Focus on building AI workflows, prioritising customer feedback with engineering teams, and improving engagement and retention across complex financial-services engagements.
Location: London, New York, Madrid, Tokyo, Singapore, or Abu Dhabi
Company
is an AI workflow builder that automates complex processes for financial institutions and helps global teams produce and validate client-ready work.
What you will do
- Build and maintain client relationships through tutorials, one-to-one meetings, workshops, and product updates.
- Coordinate project planning, execution, resources, and delivery within agreed timelines and budgets.
- Create customer-specific AI use cases, templates, and product demonstrations.
- Lead cross-functional teams and maintain clear communication with clients and internal stakeholders.
- Identify opportunities to expand business, improve engagement, and strengthen client retention.
- Track project outcomes, run weekly customer feedback sessions, and develop a feedback-prioritisation framework with engineering.
Requirements
- At least 5 years of experience with private equity firms, investment banks, or tier 1 consultancies.
- Strong academic background from tier 1 institutions.
- Excellent communication, organisation, and interpersonal skills.
- Ability to work independently and make autonomous decisions.
- Willingness to travel within the region as needed.
Nice to have
- MBA.
Culture & Benefits
- Competitive salary with equity.
- Performance-based incentives.
- Opportunity to contribute to expansion into new markets.
- Supportive and innovative work environment.
- Fast-changing priorities, demanding timelines, and a strong emphasis on learning and high performance.
Hiring process
- 30-minute introductory call with the Chief of Staff.
- 30-minute introductory call with a Product & Growth team member, followed by an assessment.
- 30-minute deep dive with a Product & Growth team member and a final 30-minute call with the CEO.
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