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9 часов назад

Engagement Manager (AI)

Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UK/Singapore/US +3 еще
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Engagement Manager (AI): Managing client relationships and coordinating delivery of AI workflow projects with an accent on customer-specific use cases, templates, demos, and cross-functional execution. Focus on building AI workflows, prioritising customer feedback with engineering teams, and improving engagement and retention across complex financial-services engagements.

Location: London, New York, Madrid, Tokyo, Singapore, or Abu Dhabi

Company

hirify.global is an AI workflow builder that automates complex processes for financial institutions and helps global teams produce and validate client-ready work.

What you will do

  • Build and maintain client relationships through tutorials, one-to-one meetings, workshops, and product updates.
  • Coordinate project planning, execution, resources, and delivery within agreed timelines and budgets.
  • Create customer-specific AI use cases, templates, and product demonstrations.
  • Lead cross-functional teams and maintain clear communication with clients and internal stakeholders.
  • Identify opportunities to expand business, improve engagement, and strengthen client retention.
  • Track project outcomes, run weekly customer feedback sessions, and develop a feedback-prioritisation framework with engineering.

Requirements

  • At least 5 years of experience with private equity firms, investment banks, or tier 1 consultancies.
  • Strong academic background from tier 1 institutions.
  • Excellent communication, organisation, and interpersonal skills.
  • Ability to work independently and make autonomous decisions.
  • Willingness to travel within the region as needed.

Nice to have

  • MBA.

Culture & Benefits

  • Competitive salary with equity.
  • Performance-based incentives.
  • Opportunity to contribute to expansion into new markets.
  • Supportive and innovative work environment.
  • Fast-changing priorities, demanding timelines, and a strong emphasis on learning and high performance.

Hiring process

  • 30-minute introductory call with the Chief of Staff.
  • 30-minute introductory call with a Product & Growth team member, followed by an assessment.
  • 30-minute deep dive with a Product & Growth team member and a final 30-minute call with the CEO.

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