2 часа назад
Enterprise Solutions Engineer (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enterprise Solutions Engineer (AI): Own the technical sales process for an enterprise voice AI platform, from technical discovery and tailored demos through commercially focused Proofs of Value, with an accent on customer workflows, integrations, security, and ROI. Focus on configuring custom voice agent demonstrations, scoping evaluations, explaining in-house voice infrastructure, and driving complex enterprise buying processes with AEs, FDEs, Product, and Engineering.
Location: San Francisco preferred with 3–5 days in office; remote work is also available.
Company
AI provides an enterprise voice AI platform for high-volume and complex customer conversations, with in-house speech recognition, orchestration, and text-to-speech infrastructure.
What you will do
- Lead technical discovery into call center workflows, existing systems, integration requirements, operational pain, and AI readiness.
- Identify technical fit, ROI opportunities, differentiators, and technical win strategies with Account Executives.
- Design and run workflow-specific demos and configure custom voice agent proof points.
- Scope and manage Proofs of Value with clear success criteria, milestones, timelines, stakeholders, and buying decisions.
- Explain architecture, integrations, security, governance, reliability, latency, and customization to technical and executive stakeholders.
- Support RFIs, security questionnaires, technical due diligence, procurement, handoffs, and product feedback loops.
Requirements
- 4–8+ years of Solutions Engineering, Sales Engineering, or technical pre-sales experience at a B2B SaaS company.
- Experience leading technical discovery and supporting enterprise sales cycles.
- Experience owning or significantly contributing to POVs, POCs, pilots, or technical evaluations.
- Ability to define success criteria, manage scope, configure demos, understand APIs, work with prompts, and reason through integrations.
- Strong commercial judgment and ability to partner closely with Account Executives on deal progression.
- Genuine interest in AI, LLMs, voice automation, and enterprise workflow transformation.
Nice to have
- Experience with developer infrastructure, APIs, automation, workflow platforms, voice AI, conversational AI, CPaaS, CCaaS, or contact center technology.
- Experience selling into regulated or operationally complex industries.
- Experience building demo environments, POV frameworks, SE playbooks, or technical evaluation processes.
- Startup experience in a pre-sales organization that was still being defined.
Culture & Benefits
- Significant equity in a high-growth, well-funded AI company.
- Strong in-person culture for San Francisco-based employees.
- Full benefits package.
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