Customer Engineer (AI)

Location: Remote (US)

Salary: $160K–$190K plus equity

Company

hirify.global provides AI products and API infrastructure for enterprise customers.

What you will do

• Lead technical discovery calls covering AI/ML architectures, use cases, and customer requirements.
• Develop expertise in hirify.global products and design solutions for business problems.
• Assess API integration, model requirements, data residency, and compliance fit.
• Create and deliver customized product demonstrations and manage proof-of-concept environments.
• Partner with account executives from discovery through close, including customer meetings, QBRs, executive briefings, proposals, and technical contract discussions.
• Address technical objections, analyze competitive positioning, and provide product and engineering feedback based on customer needs and market requirements.

Requirements

• 5+ years of experience as a Sales Engineer, Customer Engineer, Solutions Engineer, or Solutions Architect in B2B SaaS, API, or infrastructure platforms.
• Strong technical background with hands-on experience in software development, APIs, or cloud infrastructure.
• Excellent presentation and problem-solving skills, including the ability to explain complex technical concepts to varied audiences.
• Ability to architect solutions under pressure and support customers throughout the sales cycle.
• Customer-first mindset and a genuine desire to help customers succeed.

Nice to have

• Sales engineering experience with AI/ML technologies, LLMs, or machine learning platforms.

Culture & Benefits

• Full-time employment in a remote US role.
• Equity offered as part of compensation.
• Cross-functional collaboration across sales, engineering, and product.
• Opportunity to contribute to product roadmap prioritization through customer feedback.