RPS Service Engineer (3D Printing)

Location: Fremont, California, United States; on-site. Primarily based at the Lakeview site with up to 20% travel to other locations or field sites.

Salary: $105,000–$140,000 per year.

Company

hirify.global develops integrated metal additive manufacturing solutions, including Sapphire production printers, Flow print preparation software, Assure quality assurance systems, and manufacturing processes for titanium, Inconel, and aluminum parts.

What you will do

• Install, test, operate, maintain, repair, upgrade, and commission 3D printers and related equipment.
• Assemble and test mechanical, electrical, pneumatic, and optical subassemblies while developing mastery in at least one area.
• Interpret manuals, schematics, and wiring diagrams to troubleshoot issues, identify root causes, and minimize production downtime.
• Perform equipment calibration, preventive maintenance, parts replacement, and on-call support.
• Provide technical training and instructions to customers, coworkers, and contract manufacturers.
• Document service activity, metrics, equipment performance, customer satisfaction, processes, and improvement recommendations.

Requirements

• Undergraduate degree in an applicable field such as engineering or computer science.
• At least 5 years of experience operating and maintaining complex machines in laboratory or manufacturing environments, in customer-facing field service, and in hands-on equipment repair and calibration.
• Technical aptitude in electrical, mechanical, optical, software, or related disciplines, with the ability to troubleshoot independently and escalate appropriately.
• Valid driver’s license, ability to rent vehicles with a personal credit card, and willingness to travel for extended periods.
• Experience following safety standards such as OSHA and LOTO; ability to lift up to 100 pounds and stand for extended periods.
• Must be authorized to work in government and medical facilities and pass background checks. Steel-toed boots, protective eyewear, and task-specific respiratory and hearing protection are required.

Nice to have

• Master’s degree in engineering, business administration, or a related field.
• Startup experience or military service.
• Experience with semiconductor manufacturing equipment or 3D additive manufacturing markets.
• Current or past security clearances, CPR, AED, fire extinguisher, or emergency response team experience.

Culture & Benefits

• Healthcare coverage and employer 401(k) contributions.
• Recognition through monthly all-hands meetings and team member appreciation awards.
• Full-time salaried employment with potential eligibility for bonus and equity programs.
• Work includes desk and computer use, frequent keyboarding and monitor viewing, and maintaining a safe, clean workspace.