Senior Solutions Consultant (SaaS)

Location: Sydney, Australia; hybrid

Company

hirify.global One is a woman-founded B2B SaaS product company providing an AI-powered customer engagement platform with an integrated Customer Data Platform, personalization, journey orchestration, and support for WhatsApp, SMS, Email, Web, App, and Site Search.

What you will do

• Become an expert in hirify.global One products and advise customers on solution design, sales strategies, integrations, enterprise architectures, platforms, and application infrastructure.
• Provide pre-sales technical expertise through product and technical presentations, software demonstrations, pilot implementations, and ongoing sales consultation.
• Monitor partner activities and provide timely insights and solutions, including around-the-clock support where required.
• Lead account services strategy and develop business growth opportunities in collaboration with product, partner success, and sales teams.
• Build a deep understanding of customers and the competitive landscape to support business discussions with C-level contacts and their teams.
• Support enterprise field sales and inside sales teams on targeted accounts.

Requirements

• At least 5 years of experience as a Solutions Consultant, ideally in SaaS or Martech.
• Excellent verbal and written communication skills, with the ability to interact respectfully and effectively with teammates, partners, customers, and C-level stakeholders.
• Ability to work under tight deadlines and learn quickly in a fast-paced environment.
• Self-motivated, technically savvy, proactive, results-driven, dependable, and comfortable with ambiguity in entrepreneurial environments.
• Strong teamwork, problem-solving, organization, and time-management skills, along with a positive attitude and high energy.
• Advanced ability to deliver software demonstrations in person or through web presentations.
• Solid understanding of basic web concepts and digital marketing.
• Best-of-breed functional sales experience applicable across a sales area or specific functional categories.

Culture & Benefits

• Diverse global team representing more than 50 nationalities.
• Internal training in AI fundamentals, coding, foreign languages, and personal development.
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Eligibility-based ESOP participation and referral bonuses.
• Volunteering, social impact projects, global retreats, and team-building activities.
• Equal-opportunity, zero-discrimination workplace.

Hiring process

• Artificial intelligence tools may support application review, resume analysis, response assessment, and verification checks.
• Final hiring decisions are made by people.