Sales Product Specialist (AI/Chatbot) - APAC

Location: Kuala Lumpur, Malaysia or Jakarta, Indonesia; hybrid

Company

hirify.global One is a B2B SaaS product company providing an AI-driven customer data, personalization, journey orchestration, and customer engagement platform across channels including WhatsApp, SMS, Email, Web, App, and Site Search.

What you will do

• Own the full sales cycle for new Search and Chatbot customer acquisition, from prospecting and outbound activity through negotiation and close.
• Build and manage pipeline through industry mapping, targeted prospecting, campaigns, and events.
• Deliver product demonstrations, create tailored proposals, and articulate business value to executive and technical stakeholders.
• Partner with Account Directors to identify and close cross-sell and upsell opportunities within existing customers.
• Co-own forecasting and deal strategy for Chatbot opportunities in large multi-solution deals.
• Collaborate with Solution Consultants, Product, and Marketing on enterprise opportunities, regional messaging, competitive positioning, and market feedback.

Requirements

• 3+ years of SaaS or enterprise sales experience, ideally in CX, AI, or conversational platforms.
• Demonstrated success in both new business acquisition and expansion selling.
• Deep understanding of chatbots, search, automation workflows, or support agent platforms.
• Ability to communicate business value to senior executives and technical stakeholders.
• Proven hunter mindset, self-direction, and ability to manage complex deal cycles independently.
• Fluent English.

Nice to have

• Regional language proficiency.

Culture & Benefits

• Diverse, international environment with more than 50 nationalities.
• Internal training in AI fundamentals, coding, foreign languages, and personal development.
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Eligibility-based ESOP participation and referral bonuses.
• Volunteering, social impact projects, global retreats, and team-building activities.
• Equal opportunity and zero-discrimination workplace.