Customer Billing, Collections (AR) and Credit Analyst

Location: White Plains, New York; hybrid work with three days in the office required

Salary: $80,000–$95,000 annually, with bonus eligibility for applicable positions

Company

hirify.global captures and converts biogas into low-carbon-intensity renewable natural gas and renewable electricity and markets renewable natural gas to heavy-duty trucking and industrial sectors.

What you will do

• Execute daily and weekly customer billing according to contract terms, pricing, rate setups, and documented controls.
• Prepare, validate, and distribute invoices and statements while retaining usage, delivery, approval, and other supporting documentation.
• Maintain customer billing records in NetSuite, including bill-to and ship-to details, invoice delivery preferences, purchase order requirements, and taxability settings.
• Research billing discrepancies, manage disputes, coordinate invoice re-issuance or credit memo support, and follow issues through resolution.
• Coordinate with accounts receivable and collections on dispute holds, remittance questions, customer communications, and timely payment.
• Prepare billing metrics and administer commercial credit card programs for fueling stations, public sites, and similar transactions.

Requirements

• At least 3 years of experience in billing, accounts receivable, or order-to-cash operations in a high-volume environment.
• Proficiency in Microsoft Office Suite and NetSuite Billing/AR or a comparable ERP billing module.
• Working knowledge of collections practices, company policies, documentation standards, and escalation paths.
• Strong verbal and written communication, attention to detail, analytical ability, and cross-functional collaboration skills.
• Associate’s or bachelor’s degree preferred, or equivalent experience.
• Ability to work standard Monday–Friday business hours in a hybrid arrangement with three office days per week.

Culture & Benefits

• Health, dental, and vision insurance.
• Life insurance and short- and long-term disability coverage.
• 401(k) plan with matching contributions.
• Tuition assistance, referral bonus, generous paid time off, and ten paid holidays.
• Office-based work with reasonable accommodations available for qualified individuals with disabilities.