Order-to-Cash Lead

Location: Hybrid, San Francisco, United States

Company

hirify.global is an AI-native labor platform matching hourly workers with shifts for enterprise customers across logistics, food production, retail, hospitality, events, and managed services.

What you will do

• Own the end-to-end Order-to-Cash function, including invoicing, payments, credit, collections, cash application, dunning, and reconciliation.
• Maintain invoicing and payment-term standards, review contract exceptions, and partner with Sales on approvals.
• Optimize credit policy, payment-method routing, credit limits, customer holds, AR aging, DSO, and cash-flow implications.
• Manage the outsourced AR and collections team, setting operating cadence, KPIs, customer priorities, and escalation processes.
• Own VMS customer invoice reconciliation and ensure hirify.global invoices, customer VMS invoices, and QBO financials tie out.
• Partner with Product, Engineering, Operations, Sales, and Account Management to resolve customer issues and build finance automation, API connections, and hold-enforcement tooling.

Requirements

• 7+ years of experience in accounts receivable, billing, collections, credit, or Order-to-Cash, combining hands-on and strategic experience.
• Experience establishing or significantly improving credit and customer-hold policies in partnership with Sales and Account Management.
• Experience managing an outsourced AR or collections team or BPO, including KPI ownership and issue escalation.
• Familiarity with VMS/MSP customer chains or comparable third-party-payer environments and PO-driven billing.
• Experience partnering directly with Product or Engineering to scope and deliver finance tooling.
• Strong analytical fluency with QBO or NetSuite, AR dashboards, DSO, bad-debt KPIs, and borrowing-base reporting.

Culture & Benefits

• Hybrid work culture with an office in San Francisco.
• In-person company off-sites.
• Competitive base salary and equity in a high-growth, venture-backed company.
• Medical, dental, and vision coverage.
• Unlimited PTO, 401(k), and a work-from-home stipend.
• Ownership-oriented, mission-driven, and supportive work environment.