E-commerce Executive (Klaviyo/Shopify)

Location: Remote, National Capital Region, Philippines; full-time contract role working 40 hours per week from 9 am to 6 pm BST with a one-hour lunch.

Company

Building a consumer brand platform focused on beauty, personal care and lifestyle products, trusted brands, long-term value and sustainable growth.

What you will do

• Build, schedule and QA Klaviyo campaigns and automated flows across brands and markets.
• Support customer segmentation, personalisation and list management to improve engagement, retention and revenue.
• Maintain Shopify product pages, content, pricing, imagery, collections, navigation and seasonal updates.
• Administer subscription offerings and loyalty programmes while supporting customer retention and lifetime value.
• Produce ecommerce reporting dashboards covering ROAS, ROI, CAC and LTV, and identify conversion improvement opportunities.
• Coordinate briefs, timelines and deliverables with internal teams and external agency partners.

Requirements

• Experience with Klaviyo or a similar email service provider, including campaigns, automated flows and customer segments.
• Working knowledge of Shopify and confidence updating product pages, collections, blogs and website content.
• Strong analytical skills and understanding of ecommerce performance metrics such as ROAS, ROI, CAC and LTV.
• Understanding of customer journeys, UX improvements, conversion drivers and basic A/B testing principles.
• Ability to manage multiple priorities across different brands and collaborate with internal and external partners.
• Proactive, detail-oriented and willing to take ownership in a fast-paced environment.

Nice to have

• Experience with GA4 and Microsoft Clarity.
• Experience supporting subscription models or loyalty programmes.
• Photoshop or Figma experience.

Culture & Benefits

• Fully remote work arrangement.
• Opportunity to work in a fast-paced, growing startup environment.
• Inclusive workplace committed to disability access and fair recruitment.
• Interview-stage support and reasonable adjustments available for candidates with disabilities.