Senior Lifecycle Strategist (Klaviyo)

Location: Fully remote; Europe preferred

Company

hirify.global is a lifecycle marketing agency and a global Klaviyo Elite Partner serving fast-growing health, wellness, beauty, and subscription eCommerce brands.

What you will do

• Act as the primary client contact, define KPIs, and own lifecycle strategy across email, SMS, and related channels.
• Create and maintain strategic roadmaps and content calendars while prioritizing initiatives by impact, client goals, and retention value.
• Define and manage scope, budgets, timelines, account pacing, resources, and timesheet approvals in ClickUp.
• Identify and lead expansion opportunities, including upsells, new initiatives, and partner integrations.
• Manage, mentor, and develop Strategy Associates while supporting copy development and execution quality.
• Oversee delivery quality, review outputs, use AI tools to improve efficiency, and contribute to agency playbooks and service standards.

Requirements

• Bachelor’s or Master’s degree, or relevant certifications, preferably in Marketing, Business, Communications, digital, or eCommerce.
• 4–7 years of experience in eCommerce or lifecycle marketing with ownership of client strategy and performance.
• Strong expertise in retention and lifecycle channels, including email, SMS, segmentation, testing, and optimization.
• Ability to think commercially, prioritize effectively, and translate data into actionable strategy.
• Experience leading or mentoring team members and collaborating with design, copy, and technical teams.
• Hands-on knowledge of Klaviyo or similar platforms, Shopify or equivalent, and subscription or retention platforms.

Culture & Benefits

• Remote-first work environment with flexible working arrangements and clear ownership of deliverables.
• 22 days of paid annual leave, including one birthday day, with fully offline time off expectations.
• Seven paid sick days and additional paid leave for special circumstances.
• Quarterly bonuses and a guaranteed annual salary review based on performance evaluations.
• Annual budget for tools, courses, memberships, and professional development.