Senior Lifecycle Strategist (eCommerce)

TL;DR

Senior Lifecycle Strategist (eCommerce): Leading high-impact retention and lifecycle strategy for fast-growing brands with an accent on data-driven decision-making, channel optimization (email/SMS), and commercial growth. Focus on managing complex client accounts, mentoring strategy associates, and defining high-level roadmaps to maximize client retention and performance.

Location: Remote (Europe preferred)

Company

hirify.global is a specialized agency and elite Klaviyo partner focusing on lifecycle marketing for high-growth health, wellness, and subscription eCommerce brands.

What you will do

• Define and own lifecycle strategies, roadmaps, and KPIs across email and SMS channels to ensure high client satisfaction.
• Manage commercial scope, budgeting, and resource allocation to ensure projects remain profitable and on schedule.
• Lead and mentor Strategy Associates, acting as the primary escalation point for performance and workflow issues.
• Identify and drive expansion opportunities through upsells and integration of new marketing initiatives.
• Maintain high delivery standards by performing quality checks and contributing to agency playbooks.

Requirements

• 4–7 years of experience in eCommerce or lifecycle marketing with a proven track record of strategy ownership.
• Deep expertise in retention channels including segmentation, A/B testing, and campaign optimization.
• Strong commercial mindset with experience managing client scopes, budgets, and project roadmaps.
• Hands-on experience with Klaviyo and Shopify or equivalent subscription platforms.
• Demonstrated success in leading cross-functional teams and mentoring junior staff.
• Must be based in Europe or operate within compatible time zones for effective collaboration.

Culture & Benefits

• Remote-first work environment with a strong emphasis on autonomy and trust.
• 22 days of paid annual leave plus additional paid sick days.
• Comprehensive career growth package with quarterly bonuses and annual salary reviews.
• Annual professional development budget for tools, courses, and memberships.
• Commitment to work-life balance with expectations for being fully offline during time off.