Junior Retention Strategist (Klaviyo)

Location: Cyprus; fully remote, with Europe preferred

Company

hirify.global is a lifecycle marketing agency and a Klaviyo Elite Partner serving fast-growing brands in health, wellness, beauty, and subscription eCommerce.

What you will do

• Act as the primary client contact, define KPIs, build lifecycle roadmaps, and design retention strategies.
• Collaborate with designers and junior email marketers who execute assets and Klaviyo flows.
• Use AI for email and SMS ideation and manage the internal copy approval process.
• Manage account scopes, budgets, timesheets, project pacing, and high-ROI initiatives in ClickUp.
• Mentor junior Strategy Associates and support workflow prioritization and execution quality.
• Own client relationships, present data-driven reports, oversee delivery quality, and contribute to case studies and agency playbooks.

Requirements

• Bachelor’s degree, master’s degree, or relevant certifications, preferably in Marketing, Business, Communications, digital, or eCommerce.
• 2–3 years of experience in eCommerce or lifecycle marketing with ownership of client strategy and performance.
• Strong expertise in retention and lifecycle channels, including email, SMS, segmentation, testing, and optimization.
• Ability to think commercially, prioritize effectively, and translate data into actionable strategy.
• Experience leading or mentoring team members and collaborating with design and technical teams.
• Hands-on knowledge of Klaviyo or similar platforms, Shopify or equivalent, and subscription or retention platforms.

Culture & Benefits

• Remote-first environment with flexible working arrangements and clear ownership of deliverables.
• 22 days of paid annual leave, including a birthday day, with expectations to be fully offline during time off.
• Seven paid sick days and additional paid leave for special circumstances.
• Career growth package with quarterly bonuses and an annual salary review tied to performance evaluations.
• Annual budget for tools, courses, memberships, and professional development.