2 часа назад
Account Manager (Cloud Infrastructure)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (Cloud Infrastructure): Managing post-sale relationships and growing revenue across existing B2B customers of a cloud and AI infrastructure resource management platform with an accent on customer satisfaction, technical account performance, and product adoption. Focus on identifying expansion opportunities, delivering product demos, resolving infrastructure-related challenges, and coordinating timely issue escalation.
Location: Tel Aviv, Israel
Company
develops an autonomous cloud and AI infrastructure resource management platform that helps DevOps and platform engineers optimize production environments and reduce cloud costs.
What you will do
- Build and maintain long-term relationships with post-sale B2B customers.
- Act as the primary contact for customer needs, concerns, and account coordination.
- Manage a dedicated book of business and monitor business and technical account performance.
- Identify upselling and cross-selling opportunities, deliver product demos, and support expansion within existing accounts.
- Achieve renewal and expansion targets while contributing to revenue growth.
- Resolve customer issues proactively, escalate complex problems, and maintain accurate account documentation.
Requirements
- At least 3 years of experience as an Account Manager or Customer Success Manager in a technology-oriented B2B company.
- Strong interpersonal, communication, problem-solving, organizational, and multitasking skills.
- Ability to work independently, proactively, and collaboratively.
- Proficiency with CRM and work-management platforms, including Salesforce, Grafana, Jira, and Confluence.
Nice to have
- Experience with cloud technologies.
- Familiarity with Kubernetes, containers, and AWS, GCP, or Azure.
Culture & Benefits
- Work alongside the founding team and engineers.
- Contribute to the development of new sales channels and the future of cloud infrastructure management.
- Engage with diverse stakeholders across customer organizations.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →