9 часов назад
Lifecycle Marketing Lead (Health Plans/Health Systems)
85 000 - 117 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Lifecycle Marketing Lead (Health Plans/Health Systems) (Healthcare): Designing and executing multi-channel member communication journeys across email, SMS, and in-app channels with an accent on onboarding, retention, personalization, and behavioral engagement. Focus on building A/B testing frameworks, coordinating complex campaigns across Product and Operations, and translating engagement metrics into strategic insights.
Location: Remote, USA
Salary: $85,000–$117,000 annual base salary, with potential discretionary bonuses
Company
provides evidence-based mental health care through employer, health plan, and partner relationships, including its AI-powered Lyra Empower platform.
What you will do
- Design and launch multi-channel member journeys across email, SMS, and in-app communications.
- Own acquisition, onboarding, re-engagement, and long-term care retention programs.
- Partner with Product, Operations, Marketing Operations, and Marketing Strategy to deliver campaigns and maintain brand alignment.
- Lead structured A/B testing of messaging, content formats, and delivery timing.
- Develop personalized messaging tracks using member insights, behavioral trends, and audience demographics.
- Track engagement channel performance and translate campaign metrics into strategic recommendations.
Requirements
- 4+ years of experience leading lifecycle marketing, customer retention, or brand engagement campaigns.
- Experience with B2C or B2B2C user journeys and multi-channel programs using email, push, or SMS.
- Strong communication skills for addressing sensitive healthcare and mental wellness topics with nuance and warmth.
- Understanding of consumer behavior, user psychology, and action-oriented communication.
- Strong project management skills and experience coordinating complex campaigns across functions.
Nice to have
- Experience in consumer health, wellness, or mission-driven industries.
- Experience coordinating campaigns across multiple user personas or business verticals.
- Familiarity with user testing, creative asset management, and collaboration with design and content teams.
- Passion for mental health advocacy and healthcare transformation.
Culture & Benefits
- Full-time remote work in the USA.
- Comprehensive medical, dental, vision, FSA/HSA, life, and disability insurance coverage.
- Access to coaching and therapy services for employees and dependents.
- Equity through discretionary restricted stock units and a 401(k) with up to 3% matching.
- Paid vacation, sick days, company holidays, and parental bonding leave.
- Monthly technology stipend plus well-being, family-building, pet insurance, and financial planning benefits.
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