Field Applications Engineer (Industrial Automation)

Location: Remote, with a hybrid workplace model and up to 25% travel for on-site customer support. The team is remote throughout North America. Strong preference and higher pay are given to candidates in, or willing to relocate to, the NYC metropolitan area; relocation assistance is provided.

Salary: $105,000–$125,000 per year.

Company

hirify.global Automation is a startup building developer tools and a command-and-control platform for industrial automation and manufacturing.

What you will do

• Coordinate post-sales deployments of DeviceLink and Source Control, ensuring reliable integration and performance.
• Support key customer accounts through troubleshooting, optimization, technical assistance, and ongoing enablement.
• Partner with product and engineering teams to deliver custom integrations using PLC automation expertise.
• Develop OT network security best practices and help customers protect data and code access.
• Lead customer training sessions and provide technical support through phone, email, chat, and on-site visits.
• Lead and support pre-sales pilots, coordinating technical proofs of value across Customer Experience, Sales, and Product teams.

Requirements

• Bachelor’s degree or higher in an engineering discipline.
• Strong troubleshooting and problem-solving skills across software, hardware, and network components.
• Extensive experience with PLCs, industrial automation systems, industrial protocols, and standards.
• 5+ years of hands-on OT networking experience, including the Purdue model or related OT network architectures and network security principles.
• Experience with at least one general-purpose programming language, such as SQL or Python.
• At least 2 years of project management experience on complex projects or deployments.

Nice to have

• PLC programming and networking experience with Rockwell, Siemens, Schneider, CODESYS, Omron, Mitsubishi, Beckhoff, Fanuc, or similar vendors.
• Experience with FTP, SCP, sFTP, or comparable industrial file-transfer protocols.
• Previous deployment of cloud-based products to OT environments.

Culture & Benefits

• Remote work across North America with a hybrid workplace model.
• Up to 25% travel for customer deployments and on-site technical support.
• Unlimited PTO and employer-subsidized healthcare through Aetna.
• Commuter benefits and in-office lunches.
• Opportunity to contribute to a fast-growing industrial automation startup.