Account Manager

Location: New York, San Francisco, Munich, or London

Salary: OTE $120K–$220K; an additional compensation range of $100K–$180K USD plus commission and equity is also listed. Compensation varies by level and region.

Company

hirify.global is a fast-growing startup providing analytics products and enterprise software platforms for large organizations.

What you will do

• Own post-sales customer success, including renewals, expansion, and customer advocacy.
• Lead implementation projects, manage timelines, and align internal teams with customer stakeholders.
• Increase engagement through regular check-ins, business reviews, and analysis of customer activity.
• Demonstrate customer ROI, provide strategic guidance, and act as a trusted advisor to enterprise clients.
• Partner with Sales on expansion strategies and collaborate with Implementation and Product teams on product and customer journey improvements.
• Represent the voice of the customer internally and advocate for customer needs.

Requirements

• Account Manager level: 2–5 years of experience in customer success, account management, or consulting, with customer relationship and project delivery experience.
• Senior Account Manager level: 5+ years of experience independently managing enterprise accounts and influencing executive stakeholders.
• Outstanding executive presence and communication skills.
• Excellent analytical and problem-solving abilities with a proactive, entrepreneurial mindset.
• Experience working with complex, multi-divisional, multi-geographic customers.
• Ability to travel 20–30%.

Nice to have

• Experience delivering analytics products or enterprise software platforms to large organizations.
• Passion for science, chemistry, or artificial intelligence.
• Aptitude for statistics and mathematics.
• Mentoring experience for senior-level candidates.

Culture & Benefits

• Fast-paced startup environment.
• Commission and equity may be included in compensation.
• Compensation is matched to the candidate’s level and region.