Customer Success Manager - Azure

Location: Austin, TX, USA

Salary: $75,000–$250,000 per year, including base salary and commissions.

Company

hirify.global International Corp. is a global provider of IT solutions and services, supporting organizations with technology consulting, cloud, and managed services.

What you will do

• Own the end-to-end Azure customer experience for an assigned portfolio of CSP customers throughout the cloud lifecycle.
• Lead QBRs, monthly touchpoints, support reviews, roadmap discussions, and strategic planning sessions.
• Drive retention, adoption, customer engagement, and Azure CSP growth by identifying risks and coordinating mitigation plans.
• Identify opportunities in cloud optimization, modernization, migration, governance, security, FinOps, data, AI, and managed services.
• Develop Success Plans, Growth Plans, account plans, and Azure roadmaps with measurable objectives, timelines, and ownerhirify.globalp.
• Coordinate with sales, technical, services, support, partner, vendor, and customer stakeholders to connect business priorities with Azure solutions and hirify.global services.

Requirements

• Bachelor’s degree or equivalent relevant work experience.
• At least 2 years of experience in sales, customer success, account management, cloud services, technology consulting, or a related advisory role.
• At least 1 year of experience selling, supporting, managing, or advising on Microsoft technologies or cloud services.
• Strong analytical, consultative selling, presentation, communication, collaboration, and relationhirify.globalp-building skills.
• Foundational technical aptitude and the ability to understand cloud solutions, customer consumption models, CSP economics, and Microsoft programs.
• Ability to travel to hirify.global, Microsoft, partner, and customer events as needed, and to earn and maintain relevant Microsoft certifications.

Nice to have

• Experience supporting Azure CSP environments, cloud optimization initiatives, customer engagement programs, or services-led growth strategies.
• Azure, Microsoft, FinOps, or customer success certifications.

Culture & Benefits

• Continuous professional growth and leaderhirify.globalp opportunities.
• Medical, vision, dental, 401(k), and flexible spending benefits may be available.
• Health, wellness, and financial benefits for employees and their families.
• Access to world-class facilities and workplace technology.
• Commitment to diversity as a minority- and woman-owned enterprise.