Revenue & Billing Analyst (Telehealth)

Location: United States — Remote; candidates in Mountain, Central, or Eastern time zones are preferred. The role may also be performed at the Des Moines, Iowa headquarters.

Company

hirify.global provides telehealth support solutions that help companies deliver virtual care across a broad range of specialties in all 50 states.

What you will do

• Own billing activities for an assigned portfolio of client accounts.
• Prepare, review, and submit membership fee payments to partners.
• Manage accounts receivable, post payments, and respond to billing inquiries.
• Interpret client contracts, calculate fees and payout distributions, and prepare accurate invoices and payments.
• Collaborate with providers, clients, and internal teams to resolve billing discrepancies.
• Generate billing and collections reports and support process automation and improvement initiatives.

Requirements

• 2+ years of experience in billing operations, client billing, accounts receivable, revenue operations, or a related function.
• Proficiency in Microsoft Excel or Google Sheets, including formulas, pivot tables, and VLOOKUP or XLOOKUP.
• Hands-on experience with cash-pay or customer-pay business models and transaction activity outside insurance reimbursement workflows.
• Ability to interpret client contracts and accurately apply pricing, fee, and payout terms.
• Strong attention to detail, organization, problem-solving, communication, and customer service skills.
• Experience with Stripe or similar platforms, automation tools, reporting dashboards, standard operating procedures, billing policies, and financial workflow controls.

Culture & Benefits

• Remote work with an option to work from the Des Moines headquarters.
• Flat organizational structure emphasizing autonomy, competence, belonging, and employee initiative.
• Medical, dental, and vision plans for eligible salaried employees.
• Flexible Spending or Health Savings Accounts and flexible paid time off.
• 401(k) with company match, life insurance, pet insurance, and additional benefits.