Account Manager - NL / NX (AI Search)

Location: London, England; hybrid-remote or in-office schedule depending on the role.

On-Target Earnings: £127,000–£160,000 GBP annually, including base salary and commission.

Company

hirify.global develops AI Search and discovery technology used by businesses to deliver fast, predictive search and browse experiences.

What you will do

• Own and grow a large portfolio of existing Commercial customers, retaining and expanding recurring revenue.
• Build relationships with customer stakeholders and decision-makers as the primary commercial contact.
• Identify and close upsell and cross-sell opportunities by aligning hirify.global’s solutions with customer goals.
• Lead renewals, pricing discussions, account planning, forecasting, and pipeline management.
• Monitor account health and usage signals to mitigate churn and contraction risks.
• Collaborate with Customer Success, Solutions Engineering, Support, and other teams to resolve customer needs and remove blockers.

Requirements

• Fluent Dutch and English.
• 4+ years of experience in B2B SaaS sales or account management, including renewals and expansion revenue.
• Experience managing and growing a book of business through account management, customer growth, renewals, or install-base account executive work.
• Proven ability to identify and close expansion opportunities within existing accounts.
• Strong customer relationship-building, collaboration, prioritization, and organizational skills.
• Ability to work autonomously and manage a high volume of accounts in a dynamic environment.

Nice to have

• Experience with SaaS, APIs, or developer-focused products.
• Familiarity with usage-based or consumption-based business models.
• Familiarity with Dutch and/or Nordic markets.

Culture & Benefits

• Flexible workplace model with autonomy over where and when to work, depending on role requirements.
• Hybrid-remote and in-office work options are available for eligible roles.
• Culture centered on grit, trust, candor, care, and humility.
• Emphasis on autonomy, diversity, collaboration, and inclusion.