Bilingual Associate Account Manager, German (UK)

Location: Remote, UK; candidates must permanently reside in the UK.

Company

hirify.global develops cybersecurity software and the KeeperPAM cloud-native platform for protecting passwords, passkeys, infrastructure secrets, remote connections, endpoints, and privileged access.

What you will do

• Manage an assigned portfolio of public-sector accounts, including state, local, and higher education customers.
• Meet revenue quotas by renewing, cross-selling, and upselling customer contracts.
• Build relationships with senior management and support engagement with C-level, IT, and cybersecurity executives.
• Conduct technical and quarterly business reviews, present Keeper solutions, and advise customers on password-security best practices.
• Resolve customer issues and coordinate troubleshooting with broader Keeper teams.
• Drive customer advocacy through references, referrals, and case studies while contributing to account-management programs and processes.

Requirements

• At least 2 years of experience in software or technology sales, particularly upselling and account expansion.
• Native German and fluent English, both written and verbal, required.
• Technical knowledge of software integrations such as SSO and directory services, as well as implementation, onboarding, and support.
• Experience selling to enterprise organisations and working with C-level, IT, and cybersecurity executives.
• Working knowledge of Salesforce.com and strong business-application skills.
• Ability to manage multiple priorities, resolve customer issues, and communicate with diplomacy and attention to detail.

Nice to have

• Undergraduate degree such as BA or BS.
• Experience in the identity and access management industry.

Culture & Benefits

• Fully remote work for candidates residing in the UK.
• Supportive but independent working environment with opportunities to grow alongside the organisation.
• Collaborative environment focused on high work standards, customer success, and continuous improvement.
• Inclusive workplace committed to diversity and equal opportunity.

Hiring process

• Application review may include assessment of employment history, qualifications, work eligibility, and application materials.
• Interviews and assessments may be conducted during the recruitment process.
• Background verification may take place after an offer.