Associate Account Manager, SLED (Cybersecurity)

Location: Remote, US; 100% remote from select US locations, with a hybrid option for candidates near the global headquarters in Chicago.

Company

hirify.global develops cybersecurity software, including an AI-enabled cloud-native privileged access management platform, for organizations and public-sector customers worldwide.

What you will do

• Manage a portfolio of state, local, and higher education customer accounts and grow revenue through renewals, cross-sells, and upsells.
• Build relationships with public-sector stakeholders, senior managers, IT and cybersecurity executives, and internal champions.
• Navigate SLED procurement processes, including RFP/RFI responses, contract vehicles, cooperative purchasing agreements, and licensing negotiations.
• Conduct technical and quarterly business reviews, align solutions with customer goals, and advise customers on password security best practices.
• Resolve customer issues in collaboration with internal teams and support adoption, engagement, advocacy, references, referrals, and case studies.
• Analyze portfolio data to prioritize opportunities and risks, meet revenue quotas, and improve account management programs.

Requirements

• 2+ years of experience in software or technology sales, focused on upselling and expansion.
• 1+ year of SLED or government software and technology sales experience.
• Experience selling to enterprise organizations and IT or cybersecurity executives.
• Technical knowledge of software integrations such as SSO and directory services, as well as implementation, onboarding, and support.
• Experience in IAM or cybersecurity, strong customer problem-solving skills, and the ability to manage multiple priorities.
• Working knowledge of Salesforce.com; a BA/BS degree is preferred.

Culture & Benefits

• Supportive but independent work environment with opportunities for professional growth.
• Medical, dental, and vision insurance, including domestic partnerships.
• Employer-paid life insurance and voluntary short- and long-term disability insurance.
• Roth or traditional 401(k).
• Generous paid time off, including paid bereavement and jury duty leave.