Account Manager, SLED (Cybersecurity)

Location: Remote within the United States; hybrid scheduling is available for candidates living near the global headquarters in Chicago.

Company

hirify.global develops cybersecurity software and cloud-native zero-trust and zero-knowledge solutions for organizations and public-sector IT environments.

What you will do

• Manage a portfolio of state, local, and higher-education customer accounts and grow revenue through renewals, cross-sells, and upsells.
• Build relationships with public-sector stakeholders, senior managers, C-level contacts, government agencies, educational institutions, and internal champions.
• Navigate SLED procurement processes, including RFP/RFI responses, contract vehicles, cooperative purchasing agreements, licensing negotiations, and compliance requirements.
• Establish business and technical goals, conduct Quarterly Business Reviews, and advise customers on password security and Keeper product capabilities.
• Resolve customer issues in collaboration with internal teams, troubleshoot technical challenges, and maintain customer engagement, adoption, and communication.
• Analyze portfolio data, prioritize opportunities and risks, meet revenue quotas, and support customer advocacy through references, referrals, and case studies.

Requirements

• 3+ years of full-cycle SaaS sales or Account Management experience focused on upselling and expansion.
• 2+ years of SLED or government software and technology sales experience.
• Technical knowledge of software integrations, including SSO and directory systems, as well as implementation, onboarding, and support.
• Experience in IAM or cybersecurity and selling to enterprise organizations, C-level executives, IT leaders, and cybersecurity executives.
• Working knowledge of Salesforce, strong communication and interpersonal skills, autonomy, ownership, and the ability to manage multiple priorities.
• An undergraduate degree is preferred.

Culture & Benefits

• Supportive but independent workplace with opportunities for professional growth.
• Medical, dental, and vision insurance, including domestic partnerships.
• Employer-paid life insurance and supplemental life insurance options.
• Voluntary short- and long-term disability insurance.
• Roth or traditional 401(k) and generous paid time off, including bereavement and jury-duty leave.