Account Manager (NZ/AUS)

Location: Remote work from the Sydney, New South Wales, Australia office is required for eligibility; accounts are primarily in New Zealand and Australia.

Company

hirify.global develops cloud-based cybersecurity and identity and access management solutions for individuals and organizations worldwide.

What you will do

• Manage a portfolio of New Zealand and Australian enterprise and SME customers and meet revenue quotas.
• Drive renewals, cross-sells, upsells, and licensing contract negotiations.
• Build relationships with senior management, C-level, IT, and cybersecurity executives.
• Conduct technical and quarterly business reviews, present Keeper solutions, and improve customer adoption.
• Troubleshoot customer issues involving integrations, onboarding, support, and password management.
• Analyze portfolio data, prioritize opportunities and risks, and generate references, referrals, and case studies.

Requirements

• Eligibility: able to work remotely in Sydney, New South Wales, Australia.
• 3+ years of full-cycle SaaS sales or Account Management experience focused on upselling and expansion.
• Proven experience selling into the New Zealand and Australian markets and working with enterprise organizations.
• Strong technical knowledge of software integrations such as SSO and directory services, implementation, onboarding, and support.
• Experience working with C-level, IT, and cybersecurity executives, with strong written and verbal English communication.
• Working knowledge of Salesforce.com and the ability to manage multiple priorities with attention to detail.

Nice to have

• Undergraduate degree such as a BA or BS.
• Experience working in the IAM industry.

Culture & Benefits

• Supportive but independent work environment.
• Opportunity to grow with the organization.
• Inclusive workplace committed to diversity and equal opportunity.
• Collaboration with cross-functional hirify.global teams to support customer success.