Order Management Specialist (IoT)

Location: Seattle, Washington, United States

Salary: $28.60–$43.26 per hour

Company

hirify.global provides RAIN RFID and Internet of Things technologies that connect everyday items to the Internet across retail, healthcare, automotive, aviation, and other industries.

What you will do

• Review and process sales orders, verifying customer details, product configurations, pricing, inventory, and delivery terms.
• Coordinate inventory locations, consolidate orders, and optimize shipping efficiency.
• Monitor fulfillment progress, identify delays, and communicate updates to customers and internal teams.
• Maintain and distribute weekly backlog reports and generate order metrics reports.
• Resolve and route customer inquiries through Salesforce and the appropriate internal teams.
• Collaborate with sales, product management, operations, logistics, and accounting to support timely delivery and accurate order records.

Requirements

• 2+ years of experience as an Order Management Specialist in a complex environment with increasing responsibilities.
• Experience with order management systems and ERP platforms.
• Excellent communication, customer service, organizational, and attention-to-detail skills.
• Ability to work effectively in a fast-paced environment with tight deadlines.
• Customer-focused mindset and commitment to quality service.
• U.S. export-control regulations may require additional documentation or prior authorization for individuals who are not classified as U.S. persons.

Nice to have

• Experience with D365 and Salesforce.com.

Culture & Benefits

• Collaborative, team-oriented environment focused on open communication and shared goals.
• U.S.-based employees have access to healthcare benefits and a 401(k) plan with company match.
• Some roles may include merit increases, annual bonuses, stock, or sales incentives.
• Open paid-time-off policy and support for work-life balance.
• Support for remote work or access to a Seattle office workspace.
• Commitment to diversity, inclusion, and reasonable workplace accommodation.