Collections Specialist I (Argentina)

Location: Remote, any location in Argentina

Company

hirify.global provides virtual care services and develops solutions to improve access to healthcare.

What you will do

• Manage assigned overdue business-to-business accounts and identify causes of delinquency.
• Reconcile invoice transactions and payment receipts to clarify outstanding balances.
• Collaborate with customers, sales Client Managers, Billing, Cash Applications, and other stakeholders to resolve collection issues.
• Lead account-resolution calls, establish action plans, and negotiate payment outcomes.
• Research and respond to calls and emails, document customer interactions, and log account adjustment requests.
• Meet daily and monthly productivity standards while supporting process improvements.

Requirements

• 1–3 years of experience in business-to-business collections.
• Intermediate to advanced Microsoft Excel skills.
• Knowledge of debits, credits, account reconciliation, order cycles, billing cycles, and accounts receivable payments.
• Strong critical thinking, problem-solving, judgment, follow-through, and adaptability.
• Professional verbal and written English communication skills.
• Ability to work effectively in a team environment and adapt to process changes.

Nice to have

• Experience using and navigating an Oracle platform.
• Experience with Excel VLOOKUP and PivotTables.
• Conceptual and analytical thinking about account impacts.
• Knowledge of quality improvement processes.
• Ability to learn quickly and work independently in a fast-paced environment.

Culture & Benefits

• Inclusive, innovative workplace focused on improving access to care.
• Career development opportunities that support professional growth and leadership.
• Collaborative community that values diverse perspectives and continuous improvement.
• Benefits program with programs designed for employees and their families.

Hiring process

• Identity and credential verification is conducted during the hiring process.
• Interviews may be conducted live or by video.
• Fraud and misrepresentation screening is required; falsified information leads to disqualification.