Collections Specialist I (Accounts Receivable)

Location: Remote-first; applicants must be authorized to work in the United States and reside in a U.S. state.

Salary: $26.44–$29.90 per hour

Company

hirify.global is a global work solutions company providing specialty recruiting, talent experience, creative strategy, project management, and related workforce services.

What you will do

• Manage an assigned B2B accounts receivable portfolio and follow up on outstanding balances by phone and email.
• Investigate billing discrepancies, deductions, short payments, unapplied cash, and unidentified remittances.
• Reconcile customer accounts, research variances, and maintain accurate collection notes and account documentation.
• Collaborate with Cash Applications, Sales, Billing, and other Order-to-Cash teams to resolve payment delays.
• Negotiate payment arrangements within established credit and collections policies and escalate exceptions and high-risk accounts.
• Provide documentation and support for internal and external financial audits while protecting confidential customer and financial information.

Requirements

• 2–3 years of experience in accounts receivable, B2B collections, cash applications, or the Order-to-Cash cycle.
• Proficiency in Excel and Google Workspace.
• Familiarity with enterprise ERP systems and Order-to-Cash software platforms.
• Strong organizational, analytical, problem-solving, time-management, and attention-to-detail skills.
• Excellent verbal and written communication skills and a professional customer service mindset.
• U.S. work authorization and residence in a U.S. state are required; visa sponsorship is not available.

Culture & Benefits

• Remote-first work environment with equipment provided and internet reimbursement.
• Medical, vision, and dental benefits, 401(k), FSA, and tuition reimbursement.
• Flexible unlimited PTO and an emphasis on work-life balance.
• Free use of company beach houses in Hawaii and Florida.
• Individualistic work approach that encourages personal ownership and a personal touch.