Forward Deployed Strategist (NYC)

Location: Hybrid in New York City, with at least three days per week in the NYC office. Regular travel to client sites is required. Applicants must be currently authorized to work full-time in the United States.

Salary: $110,000–$170,000 annually, exempt, based on experience, qualifications, and skills. Compensation outside New York may vary by local labor costs.

Company

hirify.global develops responsible, HIPAA-compliant AI agents that help healthcare systems automate workflows and conversations across call centers, websites, SMS, mobile apps, and other channels.

What you will do

• Serve as the embedded point of contact and trusted advisor for strategic health-system accounts.
• Own customer adoption journeys and expand use of hirify.global’s AI agent capabilities.
• Advise clients on best practices and recommend approaches aligned with their goals and workflows.
• Build and deliver product demonstrations and training for stakeholders ranging from frontline staff to C-suite executives.
• Translate customer requirements into deployment strategies and implementation plans.
• Help establish the playbook for hirify.global’s new Forward Deployed Strategist function while collaborating with Engineering, Product Management, Engagement Managers, and Sales.

Requirements

• 5+ years of experience in a customer-facing role such as product management, pre-sales or solutions engineering, or technical consulting.
• Strong understanding of enterprise AI systems, APIs, cloud technologies, or deployment architectures.
• Product-minded approach with the ability to connect capabilities to user needs and workflows.
• Excellent communication and stakeholder-management skills, with a track record of building trust and driving action.
• Comfort working with ambiguity and building a new function without an established playbook.
• Direct experience with US healthcare or health-system customers and regular travel to client sites are expected.

Nice to have

• Experience at a healthtech or health-system-facing company.
• Experience with ML, AI, NLU technologies, and products.

Culture & Benefits

• Hybrid, dog-friendly NYC office.
• Unlimited PTO and paid sick leave.
• Company-wide long weekends every quarter.
• Work from anywhere for up to two weeks per year.
• Employer-paid medical, dental, and vision insurance.
• 401(k) with company match, MealPal subscription, and home office equipment coverage.