Implementation Manager (Fintech), French-speaking

Location: Barcelona, Spain

Company

hirify.global provides a global spend management platform combining company cards, reimbursable expenses, accounts payable, and automation for scaling businesses.

What you will do

• Lead customer onboarding by understanding business needs, configuring accounts, and delivering tailored training.
• Create and manage implementation plans, SLAs, timelines, and internal and external stakeholders.
• Use product data and customer insights to optimize setups, increase adoption, and support account expansion.
• Advise customers on aligning hirify.global with internal processes and contribute to retention and satisfaction.
• Collect product feedback and feature requests, sharing insights with Product teams.
• Collaborate with Account Executives and cross-functional teams on customer needs and qualified upsell opportunities.

Requirements

• 2+ years of experience as a Customer Success Specialist or Project Manager in a high-growth SaaS environment, or a recent graduate with a relevant degree.
• Strong technical aptitude and the ability to understand software products in depth.
• Native or near-native French.
• Excellent verbal and written communication skills, including the ability to explain complex concepts clearly.
• Strong organizational skills, attention to detail, prioritization, and multitasking abilities.
• Ability to learn quickly and work effectively in a fast-growing environment.

Nice to have

• Experience in the fintech industry.

Culture & Benefits

• 30 days of paid holiday leave.
• Competitive compensation package.
• One-week exchange opportunity at hirify.global offices in London, Berlin, Sofia, Amsterdam, or Paris.
• Fully funded Multisport card.
• Regular team-wide events.
• EUR 150 monthly commuting allowance.