Senior Manager, Marketing Operations — Systems and Automation (AI)

Location: New York, New York, United States, or Washington, District of Columbia, United States. Hybrid work model with at least 50% onsite attendance required for employees within commuting distance of a hirify.global office.

Salary: $114,000–$142,000 USD per year.

Company

hirify.global provides AI-enabled governance, risk, and compliance SaaS solutions through the hirify.global One Platform.

What you will do

• Own governance, documentation, operational health, and change management for Marketo and adjacent GTM systems.
• Identify and reduce technical debt across marketing systems, integrations, workflows, and data processes.
• Build and manage a Marketing Operations systems and automation roadmap.
• Partner with Marketing, Sales, Sales Ops, Web, and internal systems and data teams on enrichment, routing, lifecycle processes, data quality, and CRM handoffs.
• Triage workflow and systems issues, identify root causes, and coordinate resolution with system owners.
• Identify manual workflows for simplification, automation, or AI assistance and create enablement documentation for users.

Requirements

• 7+ years of experience in Marketing Operations, Marketing Systems, Revenue Operations, GTM Operations, or a related function.
• Hands-on experience with Marketo or a comparable marketing automation platform, including governance, administration, program architecture, troubleshooting, and scalable process design.
• Strong working knowledge of Salesforce, GTM systems, integrations, lifecycle processes, routing and enrichment workflows, and data flows.
• Experience improving systems governance, process documentation, workflow design, data quality, and operational scalability.
• Experience with GTM automation, enrichment, or workflow tools such as Glean, Clay, ZoomInfo, Common Room, Workato, Qualified, or 6sense.
• Strong communication, documentation, requirements definition, and cross-functional partnership skills.

Culture & Benefits

• Flexible work environment with hybrid collaboration.
• Comprehensive health benefits, generous time off, wellness programs, and meeting-free days.
• Global days of service and diversity-focused employee resource groups.
• Access to learning and educational resources.
• International office hubs across North America, Europe, Asia, and Australia.