Marketing Operations Manager (AI)

Location: Hybrid in New York or San Francisco, United States

Salary: $190,000–$210,000 per year, plus equity

Company

Baseten provides inference infrastructure and developer tooling that help AI companies bring machine learning models into production.

What you will do

• Own the marketing technology stack, including advertising platforms, email systems, tracking, pixels, forms, and connectors.
• Build inbound protection with spam and bot controls, rate limiting, validation, synchronization gates, and anomaly alerting.
• Enforce data integrity across UTM governance, campaign membership, lifecycle stages, lead scoring, routing, and marketing metrics.
• Operationalize web requests with the development agency through structured briefs, tickets, SLAs, and launch runbooks.
• Systematize marketing operations intake, triage, prioritization, and automation of recurring requests.
• Partner with RevOps, Data, Sales, Finance, Design, and agencies to close workflow gaps and implement custom or AI-powered solutions.

Requirements

• 6+ years of marketing operations experience at a B2B SaaS or developer-tooling company.
• Hands-on expertise with marketing automation platforms and Salesforce, including field mapping, synchronization governance, workflows, and campaign objects.
• Experience building lead scoring, routing, lifecycle-stage, attribution, and data-quality infrastructure.
• Experience fixing deduplication issues, backfills, spam attacks, tracking outages, and other data failures.
• Experience with tag management, webhooks, APIs, and light scripting or automation using tools such as n8n, Zapier, Python, or AI-agent tooling.
• Strong knowledge of email infrastructure and deliverability, QA, documentation, and cross-functional stakeholder management.

Nice to have

• Salesforce or related marketing technology certifications.
• Experience with AI-powered marketing workflows and developer-tooling environments.

Culture & Benefits

• Competitive compensation with meaningful equity.
• U.S. employees receive full medical, dental, and vision insurance coverage for themselves and dependents.
• Flexible PTO and a company-wide Winter Break from Christmas Eve through New Year's Day.
• Paid parental leave and a fertility and family-building stipend.
• U.S. employees have access to a company-facilitated 401(k).
• Exposure to ML startups and opportunities for learning and networking.