Global SaaS Business Consultant (SaaS)

Location: Remote position based in London, United Kingdom; occasional travel across EMEA/APAC of up to 20%, including to the Bourne End, Buckinghamshire headquarters.

Company

hirify.global develops smart solutions that help organizations, employees, customers, and partners work more effectively.

What you will do

• Provide implementation consulting for new customers, connecting technical execution with business needs.
• Translate customer requirements into detailed solution design documents.
• Lead solution design workshops and advise customers on workforce solution best practices.
• Deliver initial and ongoing customer training, including Train the Trainer and Admin Training sessions.
• Support customer project teams throughout implementation with workforce and operational expertise.
• Consult with existing customers on new features, enhancements, configuration changes, and operational improvements.

Requirements

• 3–5 years of experience in workforce consulting, software implementation, or a related field.
• Strong background in retail, operations, or workforce management.
• Hands-on experience with timekeeping, payroll, or workforce management software.
• Understanding of how SaaS workforce solutions operate in daily business operations.
• Ability to communicate effectively with technical teams and non-technical customer stakeholders.
• Willingness to travel across EMEA/APAC occasionally, up to 20%.

Nice to have

• Experience on the customer side, such as Payroll Assistant or Operations Manager, or experience with a competitor.
• Commercial awareness and the ability to align customer engagement with business needs.
• Self-motivated and independent approach in a primarily remote position.

Culture & Benefits

• 25 days of vacation and up to 32 hours of paid annual volunteer time.
• Training and personal development through internal learning platforms and career opportunities.
• Annual performance-based bonuses and yearly salary increases based on individual performance.
• Pension scheme with matched contributions of up to 7%.
• Private medical and dental cover, employee assistance program, and cycle-to-work scheme.
• Performance-based annual cash incentive targeted at 10% of base pay.