Intake Coordinator, Ethics & Compliance Operations

Location: Remote within California / U.S. locations

Salary: $27.42–$50.72 per hour in the U.S., plus potential incentive compensation.

Company

hirify.global is an interactive entertainment company operating across media, technology, and gaming, with franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush, and Bubble Witch.

What you will do

• Monitor reporting intake channels and process reports for acknowledgement, case entry, triage, escalation, and assignment.
• Track unassigned matters and support timely follow-through.
• Maintain repositories covering intake processes, case administration, and referral procedures.
• Improve intake processes, documentation, and operational workflows with the operations team.
• Maintain accurate and complete case records, perform audits, and participate in quarterly data reviews.
• Conduct confidential and empathetic intake conversations and support Ethics & Compliance projects.

Requirements

• Experience handling confidential information with discretion in a fast-paced environment.
• Ability to manage ambiguity, maintain accurate documentation, and follow established triage and data-integrity procedures.
• Strong collaboration and relationship-building skills with HR Business Partners, Employee Relations, and Employment Legal.
• Curiosity, adaptability, receptiveness to feedback, and commitment to continuous learning.
• Ability to provide client-oriented support and conduct thorough intake conversations.

Culture & Benefits

• Inclusive environment focused on integrity, diversity, and continued progress.
• Medical, dental, vision, healthcare spending, life, disability, and related insurance programs.
• 401(k) with company match, tuition reimbursement, and charitable donation matching.
• Paid holidays, vacation, sick time, parental leave, bereavement leave, and floating holidays.
• Mental health, wellbeing, fitness, and employee game discount programs.
• Relocation assistance may be available when the company requires a geographic move.