Operations Coordinator

Location: Fully remote, but must reside in the State of Michigan.

Salary: $17.75–$25.05 per hour; target compensation $20.50 per hour.

Company

hirify.global supports the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for communities and the planet.

What you will do

• Schedule and track projects for customers, technicians, contractors, and operations staff.
• Facilitate program enrollment, participation, meetings, goal setting, and compliance activities.
• Manage program data, collect and track participation information, and conduct complex analysis.
• Process invoices and payments and export predefined reports.
• Track and verify program paperwork, files, correspondence, and data quality.
• Support special projects and perform other operational duties as assigned.

Requirements

• Must reside in Michigan.
• At least one year of customer service experience.
• Experience with data tracking systems.
• Experience with Microsoft applications, including Excel and Word.
• Ability to learn quickly and work in a fast-paced, adaptable environment.
• Must be authorized to work in the United States without employer sponsorship; successful hires must pass pre-employment checks.

Nice to have

• Bachelor’s degree.

Culture & Benefits

• People-first culture based on trust, accountability, transparency, respect, and equal opportunity.
• Medical, dental, and vision insurance with a company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, parental, and volunteer leave.
• Employee recognition, assistance, and on-demand training programs.