20 часов назад
Field Systems Channel Operations Support Specialist (Salesforce)
78 400 - 107 900$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Field Systems Channel Operations Support Specialist (Salesforce): Supporting sales and dealer ordering, fulfillment, discount approvals, trade-ins, and account administration across Field Systems channel operations with an accent on Salesforce case management, process consistency, and data accuracy. Focus on resolving ordering barriers, coordinating dealer onboarding and offboarding, and improving automation and efficiency across fulfillment workflows.
Location: Westminster, Colorado, United States — onsite. Travel requirement: up to 1%.
Salary: $78,400–$107,900 per year. Bonus eligible; not commission eligible.
Company
develops hardware, software, and services connecting field sites with offices across industries including construction, surveying, mapping, automotive, marine, and utilities.
What you will do
- Provide day-to-day ordering and channel operations support to sales teams and dealers.
- Manage Salesforce cases, discount and trade-in approvals, credit hold communications, and transaction support.
- Resolve dealer ordering issues that affect timely booking and fulfillment.
- Maintain dealer account, contact, and business-system access information.
- Coordinate new dealer and employee onboarding, as well as dealer termination and offboarding.
- Follow and improve processes that increase automation, consistency, and efficiency across ordering, fulfillment, and enablement.
Requirements
- Understanding of ordering, fulfillment processes, and policies.
- Clear written and verbal communication skills, including communication with senior leadership.
- Strong organization, service mindset, accountability, curiosity, and ability to manage ambiguity.
- Knowledge of Google Workspace, Microsoft Office, Salesforce, and DOMO.
- Ability to work onsite in Westminster, Colorado.
Nice to have
- Global outlook and ability to support an inclusive environment across cultural differences.
- Initiative, perseverance, and interest in continuously improving channel processes.
- Experience supporting sales, finance, dealers, or channel enablement stakeholders.
Culture & Benefits
- Purpose-driven work focused on improving how people live, build, move, and grow.
- Collaborative and supportive working environment.
- Medical, dental, vision, life, disability, time-off, and retirement plans.
- Potential tax savings plans, paid parental leave, and employee stock purchase plan.
- Values centered on belonging, innovation, growth, initiative, and ownership.
Hiring process
- Submit an online application through the careers posting.
- Applications are accepted on an ongoing basis until the position is filled.
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