Engagement Specialist I (HomeCare Sales)

Location: Remote from Arizona, United States; 8:00 AM–5:00 PM, Monday through Friday

Salary: $20–$23 USD per hour

Company

hirify.global is a healthcare company providing consumer-directed home care and technology-enabled support for patients and caregivers.

What you will do

• Engage prospective patients and caregivers requesting information about the home care program.
• Conduct inbound and outbound calls and follow up with previous conversations.
• Nurture interested individuals toward signing up for the program.
• Collect and validate information required to begin the intake process.
• Build customer relationships and identify opportunities to improve the customer experience.
• Meet individual and team qualitative and quantitative targets.

Requirements

• At least 1 year of proven sales experience.
• Bilingual Spanish is required.
• Experience with CRM systems and practices.
• Strong phone and verbal communication skills, active listening, customer focus, and adaptability.
• Ability to multitask, prioritize, manage time effectively, and work independently.
• Analytical, empathetic, persistent, data-driven, and goal-oriented approach.

Nice to have

• Experience in insurance, healthcare, or a call center environment.

Culture & Benefits

• Medical benefits and retirement plans.
• Wellness programs and company events.
• Ongoing learning and career development opportunities.
• Inclusive workplace focused on service, empathy, integrity, ownership, and positive impact.