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6 часов назад

Vice President of Professional Services (AI)

240 000 - 336 000$
Формат работы
hybrid
Тип работы
fulltime
Грейд
head
Английский
b2
Страна
UK/US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Vice President of Professional Services (AI) (SaaS/Fintech): Building a predictable, outcome-driven implementation organization with an accent on AI-first service delivery, technical integrations, and operational risk reduction. Focus on scaling autonomous workflows, improving time-to-value, governing implementation performance, and leading large technical teams across the customer lifecycle.

Location: NYC Headquarters; hybrid work format

Salary: $240,000–$336,000 per year, plus equity and bonus opportunities

Company

hirify.global is a fintech and worktech company providing an on-demand pay platform that helps employers support employees’ financial well-being.

What you will do

  • Define the strategic vision, policies, and operating model for Professional Services and Solutions Engineering.
  • Lead a multi-tiered organization and strengthen leadership depth, delivery frameworks, and operational scalability.
  • Develop AI-first and autonomous workflows for configuration, mapping, testing, and proactive integration issue resolution.
  • Improve implementation tooling and processes to reduce client time-to-value across Strategic, Enterprise, and SME segments.
  • Partner with Client Success, Sales, Product, Engineering, and Operations throughout the customer lifecycle.
  • Govern implementation KPIs covering launches, forecasts, time-to-launch, incidents, and workforce utilization.

Requirements

  • 10+ years of Professional Services experience leading large-scale technical implementation teams.
  • Experience driving AI or intelligent automation transformations in a SaaS or fintech environment.
  • Deep understanding of HCM and/or payroll and timekeeping system integrations, migrations, and Solutions Engineering.
  • Ability to develop senior leaders and manage large-scale resources, including a workforce of 40+ members.
  • Strong strategic judgment, executive communication, and stakeholder influence skills.
  • Bachelor’s degree in a related field or equivalent executive-level professional experience.

Nice to have

  • Familiarity with Large Language Models, AI agents, and intelligent automation in B2B2C service delivery.

Culture & Benefits

  • Health, vision, and dental insurance.
  • Equity ownership opportunity.
  • Life and AD&D insurance, plus short- and long-term disability coverage.
  • Employee Assistance Program and Employee Resource Groups.
  • Unlimited paid time off.
  • 401(k) with company match.
  • Inclusive, collaborative culture with transparent career development and peer advocacy.

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