Engagement Manager (SaaS)

Location: Remote USA. Candidates who live within a reasonable commute to a hirify.global office will work in the office at least 3 days a week.

Salary: $84,000–$105,000 per year, plus eligible incentive programs and benefits.

Company

hirify.global is a technology company providing finance automation software and SaaS solutions.

What you will do

• Manage customer, partner, and internal stakeholder relationships throughout presales and delivery.
• Plan and deliver complex enterprise-level hirify.global implementation projects.
• Assess requirements, level of effort, products, solutions, resources, budgets, and project timelines.
• Lead project teams, define success criteria, communicate status, and coordinate cross-functional collaboration.
• Track scope, schedule, budget, quality, financials, and project risks, resolving issues and escalations.
• Identify potential upsell opportunities and support revenue growth.

Requirements

• At least 3 years of experience in engagement management, project management, consulting services, or professional services.
• Bachelor's degree or equivalent work experience.
• Experience managing revenue-driven projects, including time-and-materials billing.
• Successful delivery of complex enterprise client implementation projects and the ability to manage multiple projects simultaneously.
• Experience with SaaS or software installation, configuration, troubleshooting, and support.
• Experience with large-scale ERP systems, including SAP and Oracle, plus strong communication, organization, problem-solving, and conflict-resolution skills.

Nice to have

• Two years of experience in audit or accounting.
• PMP certification.
• Customer-oriented approach and strong business acumen.
• Excellent verbal and written communication skills.

Culture & Benefits

• Kind, open, and inclusive culture supporting diverse perspectives.
• Professional development seminars and inclusive affinity groups.
• Combination of virtual and in-person collaboration.
• Short-term and long-term incentive programs for eligible employees.
• Benefits and wellness plans, with reasonable accommodation support available during the application and interview process.