People Operations Program Manager

Location: Santa Ana, California or New Jersey, United States. The role is primarily office-based or hybrid, with occasional travel to company offices or campuses. Candidates within a one-hour commute of an office are required to work onsite most of the time; remote or hybrid candidates may also be considered. candidates must be authorized to work in the United States.

Salary: $69,820–$113,355 per year, with potential eligibility for bonuses, commissions, or other compensation.

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and sales services for collectibles including trading cards, autographs, comics, coins, video games, tickets, and memorabilia.

What you will do

• Own and continuously improve the company-wide employee onboarding program from pre-boarding through Day 1, initially focused on US onboarding.
• Standardize onboarding communications, documentation, FAQs, playbooks, and practices across locations and departments.
• Coordinate with Talent Acquisition, IT, Learning, Workplace, Benefits, Payroll, hiring managers, and other People teams to deliver a smooth onboarding experience.
• Serve as the escalation point for onboarding issues, lead cross-functional syncs, and resolve open items and SLA exceptions.
• Manage and optimize onboarding workflows, business processes, required tasks, and documentation in Workday in partnership with HRIS.
• Use new-hire feedback, HR metrics, reporting, and regulatory updates to recommend and implement program enhancements.

Requirements

• 3+ years of direct experience managing onboarding, new-hire programs, or HR operations processes.
• Experience managing complex cross-functional projects with multiple stakeholders.
• Proficiency with HRIS systems such as Workday or ADP.
• Experience using HR metrics to evaluate program effectiveness.
• United States work authorization is required; hirify.global uses E-Verify.
• Ability to support a primarily office-based or hybrid role and occasional travel to company offices or campuses.

Nice to have

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
• Experience in a high-growth, scaling, or enterprise organization.
• Experience working with remote or geographically distributed teams.
• SHRM-CP, SHRM-SCP, or equivalent HR certification.

Culture & Benefits

• Medical, dental, and vision insurance for full-time employees.
• Fertility, commuter, and educational assistance benefits.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten paid company holidays.
• Flexible schedules, employee discounts, celebrations, holiday events, and team-building activities.

Hiring process

• Video interviews require cameras to be on; some interview steps may take place by phone.
• Remote candidates may be asked to participate in an onsite interview during the final stages.