Revenue Operations Specialist (SaaS)

Location: Onsite five days per week in Mountain View, CA or McLean, VA, United States

Annual base salary: $92,584–$144,160 USD; Mountain View, CA: $120,925–$161,170 USD

Company

hirify.global provides a digital identity wallet and identity verification technology used by consumers, government agencies, healthcare organizations, and consumer brands.

What you will do

• Support Sales Representatives throughout the Lead-to-Cash process, including opportunity validation, quote creation, and contracting.
• Coordinate with Sales, Finance, Legal, Product, and Data Analytics to align opportunities with company policies and revenue recognition standards.
• Track deal desk inquiries, CRM troubleshooting, contracting hurdles, and other operational requests through timely resolution.
• Prepare reports and analyze trends, bottlenecks, sales velocity, and win rates to support leadership decisions.
• Document RevOps workflows, support sales tool implementations, track project actions, and facilitate process adoption.
• Use AI and automation tools to reduce repetitive work, identify bottlenecks, and improve operational efficiency.

Requirements

• Bachelor’s degree in Finance, Economics, or a STEM field.
• 3–5 years of experience in Revenue Operations, Sales Operations, Program Management, or a related operational role.
• Experience managing revenue operations and collaborating with Sales, Finance, Legal, and other stakeholders.
• Proficiency with Salesforce or a similar CRM, including complex opportunities, CPQ workflows, and reporting.
• Strong business analytics skills using SQL, Tableau, or Google Sheets.
• Strong communication skills and the ability to explain operational processes to non-technical stakeholders.

Nice to have

• Experience with Marketo, Gong, Clari, Seismic, Rocketlane, or similar Marketing and RevOps tools.
• Deal Desk or Sales Support experience with complex contract terms and pricing approvals.
• Experience using AI and automation tools such as Claude, GitHub, or Zapier.
• Experience in a fast-paced, high-growth SaaS environment.

Culture & Benefits

• Collaborative, data-driven environment where Sales Support operates as a strategic partnership.
• Medical, dental, vision, HSA, FSA, life, disability, accident, and critical illness insurance.
• 401(k) with company match, parental leave, unlimited paid time off subject to policy, and company holidays.
• Learning and development benefit, wellbeing and childcare discounts, pet insurance, and employee assistance program.
• Equal employment opportunity and reasonable accommodation for qualified employees with protected disabilities.