IT Support Specialist

Location: McCarran, Nevada, or Ridgeville, South Carolina, United States; on-site support across multiple facilities with occasional national and international travel.

Company

hirify.global is developing a U.S.-based battery supply chain focused on battery recovery, reuse, recycling, energy storage, and battery materials.

What you will do

• Support enterprise laptops, desktops, domain accounts, software, printers, and other end-user devices.
• Support manufacturing technology, including SCADA devices, HMIs, process cameras, label printers, and barcode scanners.
• Provision, maintain, and troubleshoot Windows, macOS, Linux, iOS, and Android systems.
• Develop and support Manufacturing Execution System processes and document issue resolutions.
• Manage ticket escalation and maintain IT knowledge-base procedures and best practices.
• Lead IT projects involving facility construction, equipment moves, and new technology implementations.

Requirements

• At least 1 year of experience in an enterprise IT support role.
• Experience supporting HMIs, label printers, scanners, and other manufacturing process equipment.
• Experience with desktop support, Microsoft Active Directory, Microsoft Azure, Windows, macOS, and Linux.
• Strong troubleshooting, documentation, customer service, self-motivation, and communication skills.
• Ability to support employees and devices in business and industrial environments, including on-site facilities and remote users.

Culture & Benefits

• Full-time position in a fast-growing and dynamic environment.
• Opportunity to learn and grow with the company.
• Occasional personal vehicle use may be required.
• Compensation is commensurate with experience.