IT Support Specialist (Aerospace)

Location: Torrance, California, United States. The role requires eligibility under U.S. ITAR regulations: candidates must be U.S. citizens, lawful permanent residents, protected individuals, or eligible to obtain the required authorizations.

Salary: $38–$42 per hour, plus equity, discretionary performance bonuses, and benefits.

Company

hirify.global is a space infrastructure company building a global network of phased-array ground stations for reliable, real-time satellite communications.

What you will do

• Handle internal service requests and diagnose hardware, software, and network incidents across a diverse device fleet.
• Manage the complete IT hardware lifecycle, including procurement, provisioning, inventory tracking, and decommissioning.
• Set up accounts and equipment for new hires and securely offboard departing employees.
• Support IT standards and security policies covering encryption, MFA, and access control.

Requirements

• 3+ years of professional IT support or help desk experience.
• Experience supporting Windows 11, macOS, Android, and iOS.
• Hands-on experience with MDM tools such as JAMF, Intune, or FleetDM.
• Experience managing users and security groups in Okta or a similar identity provider.
• Strong interpersonal skills and a user-first approach.
• Ability to lift, carry, and move IT equipment weighing up to 35 pounds.

Nice to have

• Experience supporting Microsoft Office 365 and troubleshooting TCP/IP, DNS, DHCP, VPN, and Wi-Fi issues.
• Scripting experience with PowerShell, Bash, or Python.
• CompTIA A+, Network+, Okta Certified Professional, or Microsoft Modern Desktop Administrator Associate certification.
• Experience with identity and access management platforms.

Culture & Benefits

• Medical, vision, and dental coverage.
• Equity, retirement savings plans, flexible spending accounts, and long-term incentives.
• 15 days of paid time off, 10 or more paid holidays, and 5 sick days per year.
• Professional development opportunities.