Account Manager - Life Sciences
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Location: Hybrid role based in the Downtown Toronto office, with in-office work expected on Wednesdays
Salary: $70,000β$80,000 CAD per year, commission eligible on a 70/30 split
Company
is an AI-driven SaaS company that helps intellectual property and R&D teams accelerate innovation across the product lifecycle.
What you will do
- Manage relationships across a portfolio of large, strategic life sciences clients.
- Drive renewals and quarterly expansion targets.
- Partner with Account Executives and Account Directors on growth opportunities.
- Build trusted relationships with multiple customer stakeholders and lead account reviews.
- Track customer objectives, identify risks, and develop retention strategies.
- Forecast renewals and expansion on a rolling 90-day basis while coordinating with Sales, Product, and other cross-functional teams.
Requirements
- Experience managing large or multi-stakeholder accounts.
- B2B SaaS experience is preferred.
- Strong relationship management skills with a consultative, value-driven approach.
- Commercial mindset and comfort partnering with Sales to drive results.
- Strong presentation, influencing, negotiation, organization, and analytical skills.
- Interest in helping customers innovate and succeed in a fast-moving SaaS environment.
Culture & Benefits
- Five weeks of paid vacation.
- Comprehensive benefits for employees and dependents from the first day.
- RRSP contribution matching and mental health support.
- Maternity and paternity leave.
- Two company-paid volunteering days.
- Values include integrity, leadership, openness, growth, innovation, and customer focus.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β