Account Manager (AI SaaS)

Location: Hybrid role in the London, UK office, with attendance required on Wednesdays

Company

hirify.global provides an AI-driven SaaS platform that helps IP and R&D teams collaborate across the innovation lifecycle and accelerate the creation of market-ready products.

What you will do

• Manage relationships across a portfolio of B2B SaaS clients and build trusted partnerships with multiple stakeholders.
• Drive renewals, retention strategies, and quarterly expansion targets.
• Lead account reviews, track customer objectives, and ensure value realization across teams.
• Identify account risks and forecast renewals and expansion on a rolling 90-day basis.
• Communicate monthly and quarterly initiative progress to internal and external stakeholders.
• Collaborate with Sales, Product, and other cross-functional teams to deliver strong client experiences.

Requirements

• Experience managing large or multi-stakeholder accounts in a B2B SaaS environment.
• Strong relationship management skills with a consultative, value-driven approach.
• Commercial mindset and comfort partnering with Sales to drive results.
• Experience with account planning, presenting, influencing, and negotiating with senior stakeholders.
• Organized, analytical, and proactive approach to planning account growth.

Culture & Benefits

• Collaborative, social, and supportive sales culture with shared best practices and recognition of achievements.
• 25 days of annual leave plus bank holidays.
• Private healthcare, pension, enhanced parental leave, and life assurance.
• Two paid volunteering days and a work-from-home stipend.
• Cycle to Work scheme, payroll giving options, and eyecare vouchers.