Account Manager, Commerce & Loyalty (NoCal)

Location: United States (U.S.); full-time, in-office work five days per week at an hirify.global office. Listed pay range applies to Mountain View, CA.

Salary: $129,500–$161,000 USD annual base salary, excluding bonus, sales incentives, equity, and benefits.

Company

hirify.global provides a digital identity wallet and secure identity verification platform used by government agencies, healthcare organizations, consumer brands, and millions of members.

What you will do

• Own renewal revenue, expansion revenue, quota attainment, and the overall health of assigned Commerce & Loyalty accounts.
• Identify white-space opportunities and lead expansion sales cycles from discovery through contract amendment and close.
• Manage renewals beginning 180 days in advance, mitigate churn, and secure multi-year agreements.
• Build relationships with e-commerce, MarTech, performance marketing, procurement, and other executive stakeholders.
• Lead executive business reviews that connect technical performance data with acquisition ROI, conversion optimization, and business goals.
• Represent customer feedback to Product and collaborate with Marketing, Solutions Consulting, and Customer Success.

Requirements

• 5+ years of experience in quota-carrying account management, customer success, or hunter sales roles.
• Deep knowledge of e-commerce, MarTech, performance marketing personas, and related budgets.
• Demonstrated success achieving quotas and retention targets.
• Experience managing portfolios and closing deals with ACVs of $100,000–$1 million and six- to twelve-month sales cycles.
• Strong commercial, analytical, planning, time-management, consultative problem-solving, and collaboration skills.
• Ability to work in a growth-stage startup with minimal guidance and an entrepreneurial approach.

Nice to have

• Experience with customers in apparel, consumer electronics, home goods, or sports and outdoors.

Culture & Benefits

• Full-time employment in an in-office environment.
• Medical, dental, vision, HSA, FSA, commuter, life, disability, accident, and critical illness insurance.
• 401(k) with company match, parental leave, unlimited paid time off subject to policy, and eight company-wide holidays.
• Learning and development benefit, employee assistance program, wellbeing and childcare discounts, pet insurance, and travel assistance.
• Values emphasize accountability, curiosity, customer commitment, continuous improvement, honesty, and attention to detail.