Bilingual Account Manager, SMB

Location: Los Angeles, California, United States. Hybrid schedule requiring 3 days per week in the office, with the option to work in the office up to 5 days per week.

Salary: $70,400–$88,000 base salary per year, plus uncapped commission and equity.

Company

hirify.global provides restaurant and food delivery products and services that help restaurant partners attract diners and grow order volume.

What you will do

• Manage a portfolio of restaurant accounts and maintain timely communication with partners.
• Help restaurants attract new diners, increase order volume, and deliver high-quality diner service.
• Conduct regular partner check-ins, gather feedback, assess satisfaction, and identify improvement areas.
• Respond to account questions and issues or route requests to the appropriate departments within turnaround expectations.
• Maintain accurate records of client interactions, action items, and follow-up tasks.
• Participate in training and contribute to team goals while developing account management and sales proficiency.

Requirements

• Must be located in Los Angeles, California.
• Native-level English fluency is required.
• Bachelor’s degree or equivalent experience, plus a high school diploma or GED.
• 2–4 years of sales or account management experience.
• Strong verbal and written communication, organization, problem-solving, and multitasking skills.
• Strong computer skills, confidence with outbound phone calls, and a record of meeting or exceeding goals.

Nice to have

• Spanish fluency.
• Experience working with or selling to restaurant owners, or prior restaurant experience.
• Experience with Salesforce or a similar CRM.

Culture & Benefits

• Hybrid work with in-person collaboration and the option to work from the office up to five days per week.
• Uncapped commission, equity, and a competitive compensation package.
• 401(k), medical, dental, and vision plans.
• Company-paid short- and long-term disability coverage, paid time off, vacation, sick leave, and paid parental leave.
• Discounted meals and perks across the hirify.global family of brands.

Hiring process

• Interview scheduling and candidacy updates are provided by email or text.
• Accommodation support is available during the interview process upon request.